Enterprise software refers to computer programs and applications that are specifically designed to cater to the needs of businesses and organizations. It provides the necessary tools and functionalities to manage complex workflows, data, and business processes. The software is designed to automate tasks, provide real-time data analysis, streamline communication, and increase efficiency. Enterprise software is commonly used in various industries, including finance, healthcare, logistics, hospitality, and government. The importance of enterprise software has grown substantially as the complexity of business processes has increased, making it a crucial component for the success of modern organizations. By using enterprise software, businesses can gain a competitive edge, improve productivity, reduce costs, and enhance customer satisfaction.

Enterprise Applications Are Based On Organization-Wide Definitions Of Data

and business processes

Enterprise applications are software systems that support the various business functions and processes of an organization. These applications are designed to be used across the entire enterprise, from the finance department to human resources to sales and marketing.

The key feature that distinguishes enterprise applications from other software systems is their ability to support organization-wide definitions of data and business processes. This means that the software is designed to be used at a high level across different departments and functions, allowing for a consistent flow of information and processes throughout the organization.

This is important because it ensures that everyone within the organization is using the same data definitions and business processes, which leads to better communication, collaboration, and decision-making. Enterprise applications provide a centralized repository for data, which helps to eliminate duplicated efforts, reduce errors, and improve overall efficiency.

Examples of enterprise applications include:

– Enterprise resource planning (ERP) systems
– Customer relationship management (CRM) systems
– Supply chain management (SCM) systems
– Human resources management (HRM) systems
– Business intelligence (BI) systems

Overall, enterprise applications are critical to the smooth functioning of organizations, as they provide a unified and integrated approach to managing data and processes across the entire enterprise.

Enterprise Wide Systems – CRM, ERP and SCM (Business Information Systems)

Enterprise software

Software targeted towards corporations/organisations
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Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system; a collection of such software is called an enterprise system. These systems handle a number of operations in an organization to enhance the business and management reporting tasks. The systems must process the information at a relatively high speed and can be deployed across a variety of networks.

Services provided by enterprise software are typically business-oriented tools. As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise computing is the information technology (IT) tool that businesses use for efficient production operations and back-office support. These IT tools cover database management, customer relationship management, supply chain management, business process management and so on.


Enterprise software is a collection of computer programs that have common business applications, tools for modeling how the entire organization works, and development tools for building applications unique to the organization. The software is intended to solve an enterprise-wide problem, rather than a departmental problem. Enterprise-level software aims to improve the enterprise’s productivity and efficiency by providing business logic support functionality.

According to Martin Fowler, “Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data.”

Although there is no single, widely accepted list of enterprise software characteristics, they generally include performance, scalability, and robustness. Furthermore, enterprise software typically has interfaces to other enterprise software (for example LDAP to directory services) and is centrally managed (a single admin page, for example).

Enterprise application software performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting. It is typically hosted on servers and provides simultaneous services to many users, typically over a computer network. This is in contrast to a single-user application that is executed on a user’s personal computer and serves only one user at a time.

Enterprise system

Enterprise system
What is an enterprise system?

image describing what an enterprise system is
Type software package

Enterprise systems (ES) are large-scale enterprise software packages that support business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems they can also be bespoke, custom-developed systems created to support a specific organization’s needs.

Types of enterprise systems include:

  • enterprise resources planning (ERP) systems,
  • enterprise planning systems, and
  • customer relationship management software.

Although data warehousing or business intelligence systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from the term.

Enterprise systems are built on software platforms, such as SAP’s NetWeaver and Oracle’s Fusion, and databases.

From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security.


Enterprise software can be categorized by business function. Each type of enterprise application can be considered a “system” due to the integration with a firm’s business processes. Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM’s Business Intelligence platform (Cognos), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Blurred lines between package functions make delimitation difficult, and larger software companies define these somewhat arbitrary categories in many ways. Nevertheless, certain industry-standard product categories have emerged, and these are shown below:

  • Business Intelligence (BI)
  • Business Process Management (BPM)
  • Content Management System (CMS)
  • Customer Relationship Management (CRM)
  • DataBase Management System (DBMS) – such as Master Data Management (MDM) and Data Warehousing (DW, DWH or EDW)
  • Enterprise Resource Planning (ERP) – which is a broad category covering Accounting, Human Resource, Corporate performance and governance, Customer Services, Sales, Procurement, Production, and Distribution
  • Enterprise Asset Management (EAM)
  • Human Resource Management (HRM)
  • Knowledge Management (KM)
  • Low-code Development Platforms (LCDP)
  • Product Data Management (PDM)
  • Product Information Management (PIM)
  • Product Lifecycle Management (PLM)
  • Supply Chain Management (SCM)
  • Software Configuration Management (SCM) – such as Version Control System (VCS)
  • Networking and Information Security
    • Intrusion Detection Prevention (IDS) – and by extension Intrusion Prevention System (IPS)
    • Software Defined Networking (SDN) – including SD-WAN
    • Security Information Event Management (SIEM) – which can combine Security Information Management (SIM) and Security Event Management (SEM)
  • Others types of software which do not fit into well-known standard categories, including backup software, Billing Management, Accounting software

See also

  • Application Release Automation Software
  • Application software
  • Business informatics
  • Business software
  • Enterprise architecture
  • Enterprise forms automation
  • Enterprise planning system
  • Global Information Network Architecture
  • IBM Smarter Computing
  • Identity management
  • Identity management system
  • Information technology management
  • Integrated business planning
  • Management information system
  • Operational risk management
  • Retail software
  • Server (computing)
  • Strategic information system


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